Schedule a Demo

Schedule a Demo

Schedule a Demo

Schedule a Demo

Privacy Policy

Last updated: January 15, 2026

MOVERSBOX TECHNOLOGIES INC. (“MoversBox”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in a responsible and lawful manner. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you access or use our websites, applications, and services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to our websites

  • Users of the MoversBox platform, including administrators, agents, owner-operators, movers, and customers

  • Individuals who communicate with us via email, phone, SMS, chat, or support channels

This Policy does not apply to third-party websites, services, or integrations that are linked to or accessible through MoversBox.

2. Applicable Laws and Regulatory Compliance

MoversBox operates in North America and is designed to comply with applicable privacy laws, including but not limited to:

Canada

  • Personal Information Protection and Electronic Documents Act (PIPEDA)

  • Applicable provincial privacy laws (including Québec Law 25 where applicable)

United States

  • California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA)

Where conflicts arise, we apply the standard that provides greater protection to personal information.

3. Information We Collect

We collect information necessary to operate a logistics and SaaS platform efficiently and securely.

3.1 Information You Provide

  • Name, company name, role

  • Email address, phone number

  • Billing and payment information

  • Login credentials

  • Communications with support or sales

  • Job details, estimates, invoices, and documentation you upload

3.2 Information Collected Automatically

  • IP address

  • Device identifiers and browser type

  • Usage data (pages viewed, features used, timestamps)

  • Log files and diagnostic data

  • Cookies and similar technologies

3.3 Information About Customers of Our Users

If you are a business user, you may upload or process personal information about your customers. In such cases:

  • You are the data controller

  • MoversBox acts as a service provider / data processor

4. How We Use Information

We use personal information to:

  • Provide, operate, and maintain the Services

  • Process payments and invoices

  • Manage user accounts and permissions

  • Communicate regarding updates, support, or operational notices

  • Improve platform functionality and performance

  • Detect fraud, misuse, or security incidents

  • Comply with legal and regulatory obligations

We do not sell personal information.

5. Legal Basis for Processing (Canada & GDPR-Aligned Principles)

We process personal information based on:

  • User consent

  • Contractual necessity

  • Legitimate business interests

  • Legal and regulatory obligations

6. Disclosure of Information

We may disclose information:

  • To service providers (hosting, payment processors, analytics, communications)

  • To comply with legal obligations, court orders, or lawful requests

  • To protect the rights, property, or safety of MoversBox, users, or the public

  • In connection with a merger, acquisition, or sale of assets

All service providers are contractually required to protect information and use it only for authorized purposes.

7. Cookies and Tracking Technologies

MoversBox uses cookies and similar technologies to:

  • Enable core platform functionality

  • Remember preferences

  • Analyze usage and improve performance

You may disable cookies through your browser settings, though some features may not function properly.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal, accounting, and regulatory requirements

  • Resolve disputes and enforce agreements

When no longer required, information is securely deleted or anonymized.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

  • Access controls and role-based permissions

  • Encryption in transit and at rest (where applicable)

  • Secure infrastructure and monitoring

  • Internal data minimization practices

Despite our efforts, no system can be guaranteed to be 100% secure.

10. Your Privacy Rights

Canada
You have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Withdraw consent (subject to legal or contractual limits)

United States (California Residents)

You may have the right to:

  • Know what personal information we collect

  • Request deletion of personal information

  • Opt out of certain data uses

  • Not be discriminated against for exercising your rights

Requests can be made using the contact details below.

11. Children’s Privacy

MoversBox is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be stored or processed in Canada, the United States, or other jurisdictions where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent changes. Continued use of the Services constitutes acceptance of the updated Policy.

14. Contact Information

MOVERSBOX TECHNOLOGIES INC.

📧 Email: privacy@moversbox.com

🌐 Website: https://www.moversbox.com